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Shipping & Delivery

 
All orders are track and trace; delivered by New Zealand Couriers. After dispatch you will receive a tracking link via email to follow the whereabouts of your order. 


Category
Dispatch
Urban Delivery
Rural Delivery*
All items in stock
(Excludes, 
Bulk Items
Sports Nutrition & Stationery)
Orders place before 3pm on a business day will be shipped the same day. All other orders will ship the next business day. 

Orders over $50:Free shipping!
Orders under $50:$5 shipping fee
-------------
North Island estimated delivery:
1-2 working days.
South Island estimated delivery:
2-3 working days.

Orders over $50:$5 shipping fee
Orders under $50:$7 shipping fee
-------------
North Island estimated delivery:
2-3 working days.
South Island estimated delivery:
3-4 working days.

Bulk Food & Beverages
- Excludes Free Shipping
Dispatch times vary from 1-2 times a week. Please see product pages for more information.
Limit 6 packs per order.
Due to the size of these items, your order may be delivered in its original tray with courier label attached.
$5 shipping fee / per case
-------------
North Island estimated delivery:
1-2 working days.
South Island estimated delivery:
2-3 working days.
$9shipping fee / per case
-------------
North Island estimated delivery:
2-3 working days.
South Island estimated delivery:
3-4 working days.
Sports Nutrition

Order before 3pm for
3-5 day dispatch.
(Excludes weekends & Public Holidays)
Orders over $50:Free shipping!
Orders under $50:$5 shipping fee
-------------
North Island estimated delivery:
1-2 working days.
South Island estimated delivery:
2-3 working days.

Orders over $50:$5 shipping fee
Orders under $50:$7 shipping fee
-------------
North Island estimated delivery:
2-3 working days.
South Island estimated delivery:
3-4 working days.

Alcoholic Beverages - exclude cases / packs
Order before 3pm for
2-3 working day dispatch.
(Excludes weekends & Public Holidays)
Orders over $50:Free shipping!
Orders under $50:$5 shipping fee
-------------
North Island estimated delivery:
1-2 working days.
South Island estimated delivery:
2-3 working days.

Orders over $50:$5 shipping fee
Orders under $50:$7 shipping fee
-------------
North Island estimated delivery:
2-3 working days.
South Island estimated delivery:
3-4 working days.

Alcoholic Beverages - cases / packs
- Excludes Free Shipping
Order before 3pm for
2-3 working day dispatch.
(Excludes weekends & Public Holidays)
$5 shipping fee / per case
-------------
North Island estimated delivery:
1-2 working days.
South Island estimated delivery:
2-3 working days.

$9 shipping fee / per case
-------------
North Island estimated delivery:
2-3 working days.
South Island estimated delivery:
3-4 working days.

TP &Oversized Toys
(S, M, L, XL Items)
- Excludes Free Shipping
Order before 3pm for 
2-3 working day dispatch. 
(Excludes weekends & Public Holidays)
Shipping fees vary depending on size. Fees determined at checkout. 
Not Available
Stationery

Order before 3pm for 
3-5 working day dispatch. 
(Excludes weekends & Public Holidays)

Orders over $50: Free shipping!
Orders under $50: $5 shipping fee
-------------
North Island estimated delivery: 
1-2 working days.
South Island estimated delivery: 
2-3 working days.
Orders over $50: $5 shipping fee
Orders under $50: $7 shipping fee
-------------
North Island estimated delivery: 
2-3 working days.
South Island estimated delivery: 
3-4 working days.
Harvest Boxes 

Order before 8pm Monday -Thursday for 
next working day dispatch. 
(Excludes weekends & Public Holidays)


$5 shipping fee
-------------
Auckland only: 
1-2 working days.

Not Available 
Butchery Boxes

Order before 12pm Monday for Thursday: next day dispatch.
(Excludes weekends & Public Holidays)


 $5 shipping fee
-------------
Auckland only: 
next working day.

Not Available

Nod Mattress

Order before 2pm for 3-5 day dispatch.
(Excludes weekends & Public Holidays)


 Free Shipping!

$30 Shipping

 

Weekends and Public Holidays
Our Customer Service Centre and Warehouse will be closed on weekends and public holidays. We will process your order when our office and/or warehouse reopens for trade.

*Excluded from free shipping

The following items are excluded from free shipping. Fees will be determined at checkout:

Alcoholic Beverages cases & packs
TP Toys & oversized toys / items
Bulk Food & Beverages
All products to rural addresses and PO Boxes

    *Rural Delivery
    Rural addresses are welcome but due to the nature of rural deliveries, transit time is longer. As such we cannot be held responsible for quality issues due to extended delivery times. All rural address are non-signature required. All rural orders will be delivered within 24-48hrs of the delivery status on tracking numbers.

    Dangerous Goods
    Orders containing fragrances, nail polish & aerosols can take an extra 2-4 working days on standard delivery due to the legal requirements of shipping dangerous goods.

    Waiheke, Chatham, & Stewart Islands
    We ship standard parcels to Waiheke, Chatham, & Stewart Islands but these will incur a special shipping rate of $20, however we are unable to deliver large items such as bulk beverages, harvest boxes and meat boxes.

    PO Box Delivery Surcharge
    Delivery to a PO Box address will incur an additional $2 surcharge in addition to the standard rates.