Pay over time.
4 x Instalments
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LA Girl's Matte Flat Velvet Lipsticks come in gorgeous, bold shades that are rich in pigment and filled with moisture. With added shea butter to hydrate lips and a soft, smooth application, your lips will feel as gorgeous as they look!
GLC816 Electric
Type: Lipstick
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Dispatched from our warehouse |
Shipping Fee |
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Urban Addresses |
1-2 Days working days |
Orders over $50 receive FREE shipping! Orders under $50 standard shipping fee of $5.00 |
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Rural Addresses |
1-2 Days working days |
Orders over $50.00 standard shipping fee $5.00 Orders under $50 standard shipping fee of $7.00 |
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Bulk Beverages |
1-2 Days working days |
Urban addresses: Standard shipping fee of $5.00 per case |
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Rural addresses: Standard shipping fee of $9.00 per case |
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Harvest Boxes** |
1-2 Days working days |
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Urban Nationwide Dispatch: Ships Monday to Thursday |
Urban addresses: Standard shipping fee of $5.00 per box |
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Rural Nationwide Dispatch: |
Rural addresses: Standard shipping fee of $9.00 per box |
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Butchery Box |
Cut-off for this week orders: Sunday Midnight URBAN ADDRESSES ONLY: Ships Wednesday night/Thursday morning |
Urban addresses: Standard shipping fee of $5.00 per box |
** Rural addresses are welcome but due to the nature of rural deliveries, transit time is longer. As such we cannot be held responsible for quality issues due to extended delivery times.
No deliveries to Waiheke Island. All orders are track and trace; delivered by New Zealand Couriers.
AFTER DISPATCH: Standard Delivery estimate is 1-3 working days *
NOTE: Rural addresses / South Island & orders containing fragrances, nail polish & aerosols can take an extra 2-4 working days on standard delivery.
All rural address are non-signature required. All rural orders will be delivered within 24-48hrs of the delivery status on tracking numbers.
Items that are in stock with our supplier have a delivery estimate of:
14 - 21 working days (Excludes Weekends & Public Holidays)
Weekends and Public Holidays
Our Customer Service Centre and warehouse will be closed on weekends and public holidays. We will process your order when our office and/or warehouse reopens for trade.
*Excludes Weekends, Public Holidays, Supplier Items and Back Order Items
Covid-19 UPDATE: 8 April 2020The Brand Outlet has received guidance from the Ministry of Business, Innovation and Employment (MBIE) that it is an essential service.At The Brand Outlet, we're doing everything we can to support you during this challenging time. Our team is working hard to support communities in need of essentials. Our new grocery box service provides customers with a safe and efficient way of purchasing your weekly groceries. |
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IMPORTANT UPDATE: Contactless Courier Deliveries For the delivery of parcels requiring a signature, the courier will knock on the door as usual and step back two meters, or as far back as safe. |
Returns and Refund Policy
We have a 30 day returns policy. If 30 days has gone by since your purchase with us, unfortunately, we cannot offer you a refund or exchange for another product.
Change of mind
As soon as you have placed your order, we’re on to it!
We understand that you need your purchase quickly; unfortunately, this means that we will be unable to make any changes as your order is already being processed at our warehouse.
You will need to place another order or return any unwanted items.
We are unable to process a refund if you have changed your mind, though your item may be eligible for an exchange if your item is:
Un-used
Un-opened, this includes any plastic wrap around fragrances, make-up and cosmetics
In original condition, and packaging
For the benefit and confidence of all our customers, once an item is opened, we deem it as being used.
Gift cards are not eligible for return*
Due to health and safety reasons, we do not accept returns of:
Make-up, Cosmetics
Nail polish
Underwear, Swimwear & Lingerie
Adult Gifts & Novelties
There are certain situations where only partial refunds are granted:
Make-up, Cosmetics
Nail polish
Underwear, Swimwear & Lingerie
Adult Gifts & Novelties
There are certain situations where only partial refunds are granted:
Any item not in its original condition; is damaged or missing parts - not due to our error.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Shipping costs are non-refundable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Shipping costs are non-refundable.
If you are shipping an item over the value of $75.00, you should consider using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.
Vape, Refills, and Accessories
You must be eighteen (18) years of age or over to purchase vape, vape refills or vape accessories from the website. Any Order or purchase made by you using this website is an acknowledgement by you that you are over the age of eighteen (18) years, you accept these terms and agree that you have entered into a legal contract with us in relation to these terms. We reserve the right to take legal action and seek compensation for any loss or damage we may suffer as a result of a transaction entered into by a minor, from the parent or guardian of a minor who causes an Order to be placed.
You must be eighteen (18) years of age or over to purchase vape, vape refills or vape accessories from the website. Any Order or purchase made by you using this website is an acknowledgement by you that you are over the age of eighteen (18) years, you accept these terms and agree that you have entered into a legal contract with us in relation to these terms. We reserve the right to take legal action and seek compensation for any loss or damage we may suffer as a result of a transaction entered into by a minor, from the parent or guardian of a minor who causes an Order to be placed.
If you are wanting to return an item you have purchased from us, then please get in touch with our Customer Service Team via any of the following methods:
Email - webstore@thebrandoutlet.co.nz
Chat - using the widget on any page of our website
Phone – 06 8766 773
Faulty or Damaged Items
If you have received damaged or faulty merchandise, please retain the box, packaging and all contents and get in contact with us immediately using any of the following methods:
Email - webstore@thebrandoutlet.co.nz
Chat - using the widget on any page of our website
Phone - 06 8766 773
To help us get this fixed for you ASAP, when you first contact us please include the following information;
Your name
Order number
Picture and/or video of the fault/damage
Description of the fault/damage
We require notification from you within 7 days of delivery if your parcel and its contents has arrived damaged.
If you have not received your parcel within 7 days of receiving shipping confirmation, please get in touch with us immediately.
If you have not received your parcel within 7 days of receiving shipping confirmation, please get in touch with us immediately.
